Cookie & Tracking Policy
Mechanico | How we use cookies to provide a better experience
1. What are Cookies?
Cookies are small text files stored on your device that help Mechanico.io function correctly. We use them to remember your login session, save your car details while you browse, and understand how people use our platform.
2. Your Choices
When you first visit Mechanico, you will see a Cookie Consent Banner. You can choose to "Accept All" or "Manage Preferences." Note that "Essential" cookies cannot be turned off as the site will not function without them.
3. Disclosure: Who is Tracking You?
Because Mechanico is a "Mature Tooling" ecosystem, we use specific third-party providers. Here is the breakdown:
A. Essential Cookies (Strictly Necessary)
These are required for you to log in and pay safely. You cannot opt-out of these.
Stripe
Used to process payments and prevent credit card fraud. Stripe sets cookies to remember your payment session.
Mechanico Session
Our own internal cookie that keeps you logged into your Workshop or Motorist dashboard.
CSRF Token
A security cookie used to prevent "Cross-Site Request Forgery" (hacking attempts).
B. Functional & Performance Cookies
These help us improve the site and provide specialized features.
Vehicle Data Integrators
May set a cookie to ensure the technical diagrams and labor guides load correctly within your dashboard.
Google Analytics
Helps us see which regions have the most car repair demand so we can onboard more workshops there. (Data is anonymized).
AI Agent
Powers the "Chat with a Support Agent" bubble in the corner of your screen.
C. Marketing & Advertising Cookies
Used to show you relevant maintenance offers.
Facebook / Meta Pixel
Allows us to show "Service Reminders" to motorists on social media after they’ve visited our site.
Google Ads
Tracks if a user found a mechanic after clicking a Google search ad.
4. How to Manage Cookies
Most web browsers allow you to block cookies through their settings. You can also visit www.aboutcookies.org for a guide on how to control cookies across different browsers.