Frequently Asked Questions
Find answers to common questions about Mechanico
Mechanico connects you with certified workshops for all your automotive needs including regular maintenance, diagnostics, repairs, and emergency services. Our platform ensures quality service, transparent pricing, and real-time updates throughout the service process.
Simply download our mobile app or visit our website, create an account, and browse available workshops in your area. You can book services, track progress, and make payments all through our platform.
We are rapidly expanding across Estonia and beyond. Check our app or website to see available workshops in your location. If we're not in your area yet, join our waitlist to be notified when we launch.
We accept multiple payment methods including credit/debit cards, mobile payments, and bank transfers. All payments are processed securely through our platform, and you'll receive detailed invoices for every service.
We collect basic vehicle information (make, model, year, VIN) to provide accurate service recommendations and maintain service history. This data helps mechanics prepare for your service and ensures you receive the right parts and expertise. All data is encrypted and never shared without your permission.
Yes! All workshops on the Mechanico platform are thoroughly vetted, certified, and regularly audited. We verify licenses, insurance, and technical expertise to ensure you receive professional, quality service every time.
Absolutely! Our platform provides real-time updates at every stage - from booking confirmation, service start, parts ordering, work progress, to completion. You'll receive notifications and can check detailed status anytime in the app.
Yes, all services booked through Mechanico come with a service guarantee. The specific warranty terms vary by service type and workshop, but we ensure quality work and stand behind our partner workshops.
Still Have Questions?
Our support team is here to help you 24/7